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We hold ourselves to the same standard we help you meet

Handling claims and patient billing means handling protected health information. HIPAA's requirements apply to us directly, not just to your practice — here's how we take that seriously.

Business Associate, By Law

As a billing partner that processes PHI on your behalf, we're a HIPAA Business Associate — the same federal rules that govern your practice govern us.

Business Associate Agreements

We operate under a signed Business Associate Agreement with every practice we work with, spelling out how patient data is protected and who's responsible for what.

Access & Data Safeguards

Access to patient data is limited to the staff working on your account, with encryption and access controls governing how it's stored and transmitted.

Ongoing Workforce Training

Our staff are trained on HIPAA policy every year, not just once at hiring — the same standard we recommend to the practices we work with.

Compliance built into how we work, not bolted on after

We ask practices to trust us with some of their most sensitive information — patient records, insurance details, financial data. That only works if we treat HIPAA as a floor for how we operate, not a checkbox.

If you have questions about how we handle your data, or want a copy of our Business Associate Agreement, we're glad to walk through it.

Questions about how we handle your data?

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