Billing & Claims
Collection solutions that close the book on every claim
For the small percentage of claims that don't resolve through normal follow-up — collected without losing patient goodwill or half the claim's value to a hard-core collections agency.
This is an early-out program, not a collections agency. It's a softer, practice-branded step for claims that need a little more push — not a handoff to a stranger.
In most practices, a small percentage of claims don't resolve through the usual tracers and phone calls, and can stay uncollected for months. The alternative is writing them off or handing them to a hard-core agency — losing 35–50% of the claim's value, and often the patient relationship along with it.
Recover Money Faster
- Unlike other collection agencies, payments run through your own practice's billing — not a third-party collector's — from both patients and insurance companies.
Save on Costs
- Reduce internal costs by as much as 30% and collection costs by as much as 50% compared to handling it in-house.
Retain Control & Goodwill
- You decide when collection activity starts, when it stops, and whether each account is handled diplomatically or more intensively.
You stay in control
You decide which claims go through this process, when collection activity starts and stops, and how each account is handled — nothing happens without your say.
It's used only on claims that have already been through normal follow-up without resolving, so it stays a targeted tool for the accounts that need it, not a blanket collections process across your whole patient base.